Welcome to our FAQs page!
Here, you’ll find answers to common questions about our products, shipping, and more.
If you can’t find what you’re looking for, feel free to reach out!
- All
- Products
- Usage and Maintenance
- Shipping and Delivery
- Return & Exchange
Need Help?
If you have an issue or question, please send us an email at customerservice@snapschic.com.
We will respond within 48 hours.
Products
At Snaps Chic, we believe in the power of creativity and craftsmanship! Our stunning press-on nails are designed in collaboration with talented female nail artists who infuse their diverse cultural backgrounds into each unique creation.
Every nail set is crafted with care using high-quality, eco-friendly materials, ensuring you not only look fabulous but also make a positive impact on the planet.
Our dedication to exceptional artistry means that you’ll receive eye-catching and expressive designs that elevate your manicure experience. Discover the beauty of Snaps Chic press-on nails and enjoy the perfect blend of style and sustainability!
Absolutely! At Snaps Chic, we’re committed to sustainability and ethical practices. All our press-on nails are made from eco-friendly and vegan-friendly materials, so you can enjoy high-quality products while being kind to the environment. We believe in the joy of looking fabulous while making a positive impact on the planet!
While we currently do not offer customized design options, we encourage customers to share their creative ideas and inspirations with us. We regularly launch limited edition and special series, so be sure to keep an eye on our new releases—you might find the perfect design that fits your unique style!
Our press-on nails are designed with sustainability in mind, allowing you to reuse them multiple times. To ensure their longevity and maximize reusability, proper care is essential. Remember, the key to enjoying your press-on nails for an extended period lies in gentle cleaning and proper storage. We recommend gently cleaning the nails after each use and storing them safely to keep them in great condition. For more caring tips, be sure to check out our blog post!
If you’re tired of the long appointments, high costs, and frequent upkeep associated with traditional manicures, then press-on nails are the solution you need! Snaps Chic press-on nails offer convenience and style, allowing you to effortlessly express your individuality without sacrificing time or money. Unlike traditional manicures, which often involve multiple rounds of filing and buffing that can thin and weaken your natural nails, our press-on nails provide a healthier alternative. With our no-buff sticky tabs and specially designed nail glue gel, you can avoid damaging your natural nails altogether.
Additionally, with a variety of designs available, you can easily switch up your look anytime, enjoying an unparalleled manicure experience without the hassle. Say goodbye to the concerns of nail damage and hello to a stylish, sustainable, and worry-free solution with Snaps Chic!
Absolutely! Snaps Chic press-on nails are perfect for beginners looking to experiment with nail art. They are easy to apply and remove, making them a hassle-free option for anyone wanting to achieve a stunning manicure without the commitment of traditional nail enhancements.
Usage and Maintenance
For detailed instructions on how to properly apply and remove Snaps Chic nails, including tips for ensuring a secure fit and safe removal, please visit our application & removal guide. Our guide provides step-by-step instructions to help you achieve a flawless manicure while keeping your natural nails healthy and intact.
Snaps Chic press-on nails are designed for durability and can last anywhere from several days to a few weeks, depending on individual care and usage. Here’s an overview of the two application methods:
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Sticky Tabs:
- Provide a quick and convenient way to apply press-on nails.
- Typically last up to 1 week.
- Allow for easy style changes.
- Best to avoid excessive exposure to water, but not completely restricted.
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Specially Designed Nail Glue Gel:
- Offers a strong and durable hold for press-on nails.
- Lasts over 20 days for those who prefer a long-lasting manicure.
- Waterproof, allowing you to enjoy beautiful nails without compromising on durability.
Finding the perfect size for your press-on nails is crucial for a comfortable and natural look. To assist you, we have a comprehensive nail shape and size guide. Our guide provides useful tips on measuring your nails and selecting the best sizes that complement your personal style.
Understanding different nail shapes and lengths can greatly enhance your manicure experience. For a detailed overview of various nail shapes and their suitability for different styles, please visit our nail shape and size guide. This resource will help you choose the best options to express your unique personality through your nails!
To clean and prepare your press-on nails for reuse, you can use a damp cloth to wipe them down or rinse them under running water to remove any dirt or residue. After cleaning, use a soft towel to gently pat them dry. Once the nails are completely dry, return them to their original packaging to protect their shape and quality. Store them in a cool, dry place, away from direct sunlight and humidity. This will help maintain their integrity for your next application. By following these simple steps, you can enjoy your Snaps Chic nails multiple times, making them a sustainable choice for your nail care routine.
Shipping and Delivery
We typically take 1-3 business days to process orders. You will receive an email during this timeframe notifying you that your order is on its way. Please keep in mind that we don’t process orders on weekends or public holidays.
Absolutely! We are excited to deliver our premium press-on nails to most countries around the globe, bringing chic and sustainable nail art right to your doorstep—no matter where you are. While we strive to reach as many customers as possible, there are a few areas we cannot ship to at this time:
Shipping Restrictions:
- US remote areas, like Alaska and Hawaii, or territories such as Puerto Rico and Guam. We also do not ship to APO/FPO military addresses.
- UK overseas territories or offshore islands, such as the British Indian Ocean Territory, British Virgin Islands, Guernsey, and Jersey.
- Israel: Unfortunately, we are currently unable to ship to Israel. We appreciate your understanding in this matter.
Please note: We do not ship to PO Box addresses.
If you're unsure whether we can ship to your area, feel free to reach out to us. We’re always happy to help!
Below, you’ll find a table outlining shipping costs and estimated delivery times for each region. This information will help you plan your order accordingly!
Region | Cost (USD) | Delivery Time |
---|---|---|
United States | 9.90 | 5-8 Business Days |
United Kingdom | 7.00 | 3-5 Business Days |
Europe (excluding Norway) | 8.00 | 5-10 Business Days |
Norway | 8.80 | 8-10 Business Days |
Australia | 9.90 | 5-10 Business Days |
Middle East | 8.80 | 8-12 Business Days |
New Zealand | 6.60 | 6-10 Business Days |
Asia | 6.00 | 4-5 Business Days |
Canada | 11.00 | 8-12 Business Days |
You can easily check the status of your order by visiting our Order Tracking page. Just enter your tracking number, and you’ll be able to see where your shipment is.
We’re dedicated to processing and shipping your order as quickly as possible, but we can’t guarantee specific delivery times. If your order is taking a bit longer than expected, we recommend reaching out to your local postal service with your tracking number for assistance. Once your order is in transit, we don’t have any additional info, so don’t hesitate to connect directly with the carrier for any concerns!
Return & Exchange
At Snaps Chic, we take great pride in our handmade products, which may feature slight variations and individual handicraft flaws—this is part of their unique charm. For hygiene reasons, we’re unable to offer refunds or exchanges for non-quality issues, such as size discrepancies, color variations, or individual handicraft flaws. To make sure you're happy with your choice, we encourage you to review the product images, descriptions, and size guidelines carefully before making a purchase.
However, if you receive an item that is damaged, has a quality defect, or was sent incorrectly, we’re here to help! Please reach out to us within 7 days of receiving your order, and we'll assist you in resolving the issue.
How can I initiate a return?
If you receive an item that is damaged, has a quality defect, or was sent incorrectly, we’re here to help! To initiate a return, please contact us at customerservice@snapschic.com within 7 days of receiving your order. Be sure to include any relevant photos or an unboxing video that showcases the issue, as this will help us assess the situation more effectively.
To ensure a successful return, please remember that your item must be unworn, unused, and in its original packaging with tags attached. Once we confirm that your return meets our criteria, we’ll provide you with a return shipping label and detailed instructions on how to send your package back to us.
Thank you for your understanding and cooperation!
We’ll keep you updated! Once we receive and inspect your return, we’ll notify you about the status. If everything checks out, you can expect an automatic refund to your original payment method within 10 business days. Just a heads up—your bank or credit card company may take a little extra time to process and post the refund. If more than 15 business days have passed since your refund was approved and you haven’t seen it yet, please reach out to us at customerservice@snapschic.com, and we’ll be happy to assist you.